Telegate Voice Broadcast

Telegate is the Australian leader in the Voice Broadcasting Market.

Voice Broadcast is a new and innovative communication channel proven to effectively engage customers and employees alike. The solution automates the distribution of large volumes of pre-recorded messages.

Voice Broadcast is an exciting addition to the Telegate technology platform and every client is truly amazed when they see it in action.

In a nutshell, a Voice Broadcast is a pre-recorded message that can be then transmitted almost instantly to literally millions of numbers at the same time. Voice Messaging is therefore a hugely exciting and innovative new channel for communicating with employees and customers.

The result is that everyone receives the same personal message at the same time AND has the opportunity to then respond in some way.

Telegate can target either landline or mobile numbers or a combination of the two. Voice Broadcastcan be used in lots of different ways to make contact, provide news or updates, promote special offers, thank employees or customers, follow up on a recent event and so much more.

Each campaign is of course different but on average 20% of customers contacted by Voice Broadcast ask to be connected to a call handler. By simply making one call, businesses can contact their entire customer base with a friendly, personal, professional and consistent message and then engage only with those that are interested and want more information.

Benefit Summary: CEO sends personal voice message to a thousand employees simultaneously thanking them for their hard work.

A recruitment agency sends voice message to temporary staff confirming attendance details for upcoming event with option to respond if any problems by pressing 2

200 employees receive a personal call from Head of HR asking them for feedback on a change to policy – ranking satisfaction by pressing 1 to 10 thereby gaining immediate response with a personal touch.

Russell Crowe sends a personal voice message to all of the Season Ticket Holders of South Sydney that haven’t renewed yet. He thanks them for their support so far and gives them some news on new season players. The supporter then just need to press “1″ to speak to the Ticket Office to renew.

Retailer sends a Voice Message to its direct mail customer base telling them to watch out for their new catalogue with a special discount voucher included.

The list of benefits is endless…

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