Lead Generation –
The Key to a Growing Sales Pipeline

We understand that your business depends on lead generation to drive your sales activities. In challenging times this becomes even more critical and every opportunity has to be taken to generate and convert business leads.

Cost Saving really is Just the Beginning

In discussions with business customers like you, we are always delighted to demonstrate how much money we can save you on your telecoms expenditure – after all, a penny saved is a penny made right?

However for us, the cost savings really are just the beginning.

Using our Technology to Make You Money Too!

We get even more excited when we demonstrate how our technology can be used to make our customers money too.

Take a moment to review just some of the lead generating solutions developed to grow your business and communicate more effectively with your customers:

Voice Broadcasting – Only Deal With Inbound Calls!

Telegate is an Australian leader in the Voice Broadcasting Market.

Voice Broadcast is a new and innovative communication channel proven to effectively engage customers and employees alike. The solution automates the distribution of large volumes of pre-recorded messages.

In a nutshell, a Voice Broadcast is a pre-recorded message that can be then transmitted almost instantly to literally millions of numbers at the same time. Voice Messaging is therefore a hugely exciting and innovative new channel for communicating with employees and customers.

The result is that everyone receives the same personal message at the same time AND has the opportunity to then respond in some way.

Telegate can target either landline or mobile numbers or a combination of the two. Voice Broadcast can be used in lots of different ways to make contact, provide news or updates, promote special offers, thank employees or customers, follow up on a recent event and so much more.

Each campaign is of course different but on average 20% of customers contacted by Voice Broadcast ask to be connected to a call handler. By simply making one call, businesses can contact their entire customer base with a friendly, personal, professional and consistent message and then engage only with those that are interested and want more information.

Convert your Outbound Sales people into just taking inbound enquiries from interested customers.

For more information on Telegate Voice Broadcasting, Click Here .

Click2Call – Bring Your Database to Life!

Improve the efficiency of your sales team by converting all telephone numbers on the screen to “click to call” options. One click and you are connected to your customer.

Using the same technology, Telegate Click2Call integrates with most CRM or database solutions to generate a customer “screen pop” when they call you. This provides the customers details immediately to the agent and enables them to promote new products or services seamlessly and professionally from an inbound call.

This feature is particularly useful for web based CRM solutions enabling agents to call directly from your customer management system or web page with a click of a button saving huge amounts of time and adding great efficiency to all outbound activities.

We provide all necessary API coding to ensure a quick and effective database integration.

For more information on Telegate Voice Broadcasting, Click Here .

Telegate AutoDialers – Can Your Sales Team be More Efficient?

AutoDialers achieve great efficiencies for outbound call campaigns by ensuring all active agents are fully productive at all times.

Telegate has developed state of the art dialling solutions for businesses with both Telegate Predictive Autodial and Telegate Power Autodial solutions adding enormous efficiencies to any outbound calling activities.

The Telegate Predictive AutoDial solution can be integrated directly into most existing CRM solutions.

The Telegate Predictive AutoDial calls through a database of numbers in line with available agent numbers. The solution provides an effective and efficient method of contacting large numbers of contacts in a cost effective and measureable way. Full reporting and analysis is included.

The difference between “Power” and “Predictive” is that the Predictive module includes added algorithm intelligence. It analyses the number of agents on the campaign, the number of agents available and the connection rates. The solution then “predicts” how many calls it needs to dial ahead in order to ensure that it is keeping every agent “busy” whilst ensuring compliant “dropped call” ratios. The solution is used by most large outbound call centres to maximise productivity of outbound campaigns.

For more information on Telegate Voice Broadcasting, Click Here .