99.91% Guaranteed Call Quality

Unlike other VoIP companies, at Telegate we believe reducing your businesses telecommunication costs does not mean you sacrifice on the quality of your service, and to prove this, we have developed the Telegate Voice Quality Guarantee.

We Guarantee That You Will Not Be Able To Tell The Difference In Voice Quality Between Telegate and Your Existing Fixed Line Provider.

But to show how confident we are, we will provide the following for any customer not 100% satisfied with the voice quality of the Telegate service:

• Allow them to leave their contract without any additional termination fee or penalty.
• Refund 100% of the purchase price of any hardware purchased from Telegate.
• Refund 1 month line rental.
• Give you a $100 gift voucher for your trouble.

So why is it Telegate are the only VoIP Company in Australia to offer this guarantee?

• Since being founded in 2008, Telegate has not lost a single customer due to voice quality issues.
• A VoIP service is only as good as the internet connection being used. At Telegate, we include a high quality dedicated VoIP internet connection into the cost of our service. This unique aspect of our service is critical to the delivery of exceptional voice quality and is unique to Telegate.
• Our engineers spent over 4 years researching and developing the Telegate VoIP platform, ensuring unlike other providers, we are capable of delivering the exceptional voice quality.
• Unlike other VoIP companies, we invest heavily in our VoIP platform to ensure we keep up with the demands of our rapidly growing customer base. This continuous investment ensures the guaranteed ongoing quality of our service.
• Most of our customers come to us after being referred by an existing customer. As such, our business relies on delivering exceptional voice quality and service 24/7.