Telegate Queue Manager

Queue ManagerTelegate Queue Manager is a great tool to improve inbound call retention.

Fully integrated into the Telegate VPBX the Telegate Queue Manager keeps the on hold caller informed and updated. Options include:

  • Position Advisor: Informing the caller of their position in the queue,
  • Pacifier Messages: Regularly thanking the caller for holding and
  • On hold promotions: Enabling current promotions and advertisements to be played to callers while they wait.
  • On hold music: The right music can relax and entertain callers while they wait

Benefit Summary: If your inbound callers need to wait, ensure you give them the best experience possible and avoid frustration by keeping them informed and entertained.

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