Telegate Team Leader

Telegate Team Leader provides business managers with tools to assist running a sales or customer service team.

Telegate Team Leader gives business managers the ability to improve the performance and effectiveness of any employee dealing with customers on the phone.

Reporting: Basic Inbound Outbound Call Reporting

Dial: for performing dials and originate calls

• Hang up: for hanging up any call
• Meet Me: for meetme actions (mute/unmute/lock)
• Pick up: for picking up ringing calls
• Transfer: for performing transfers and transfers to voicemail

Benefit Summary: If your business includes outbound calling, this feature enables you to understand and report on the activity giving greater visibility to how hard people really are working and being able to help and guide better performance.

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