Why We’re Different

We Have Never Lost a Customer!

We have never lost a customer! That means we must be doing something differently!

So let us explain just why we’re different.

Built Exclusively for Business

Our Australian Telephone Systems Network has been designed and built exclusively for business customers like you.

VoIP 2.0 High Definition (HD)

Our VoIP 2.0 High Definition (HD) codec delivers you a state of the art voice quality and exceptional clarity that has not been possible before.

Uptime Score – 99.91%

Our market leading Official Uptime Score of 99.91% provides you with complete peace of mind. To find out more about our Voice Quality Guarantee, click here.

We’re There for You 24/7

Our Australian based Customer Care Centre is available 24/7 because we know how important it is for you to be able to speak to someone quickly who knows your phone systems and can resolve any issues quickly.

Why our Platform Works Best

Most of our competitors around the world have started in the residential market and are now trying to adapt their telephone systems to satisfy business customers.

These providers are forced to rely on their incumbent “multi-tenant” telephone systems on “shared resource” platforms.

To understand the issues a multi tenant solution presents, let’s use the example of a large multi-storey building with hundreds of tenants. In order to save money, all of the tenants, have to live under exactly the same conditions whether it suits them individually or not. The building manager has to find a room temperature and water pressure that he thinks will generally suit most people but the tenants lose the ability for example to adjust the temperature for their individual apartment or to turn the lights off when they want to.

Telegate Dedicated Private Server Solution

The Telegate difference is that our phone system provides you with a premium “Private Server Solution”. Our Virtual Private Server solution is a resource dedicated exclusively to you. It allows us to provide you with many additional business VoIP benefits such as complete customisation, bespoke reporting and individual redundancy solutions that meet the requirements of your business.

It is this competitive advantage that has won clients over time and time again and explains why we win so much business from other VoIP providers.

Your Phone System is just the Beginning

As technology solution providers, we believe in maximising the many new opportunities VoIP telephone systems enable. You will love our product range of more than twenty business solutions including:

• PABX Solutions such as our Hosted PBX that enables features such as Multi-Site Linking, Click2Call and Voicemail to Email
• Conferencing products such as Video Calling and Conference Bridges
• Call Management Solutions such as Voice Recording, Queue Management and Auto Attendant.
• Marketing and Lead Generation products such as Voice Broadcasting and TFax converting inbound faxes to email for simple distribution
• Contact Centre Solutions for sales and contact centres of all sizes including Voice Recording, Power Dialing, Instant Messaging and Contact Centre Management Consoles for monitoring and reporting.
• Mobile Solutions integrating Mobile VoIP and Fleet Mobile products.

Let’s Explore the Product Range

To explore our full range of technology products, click here.

Let’s Talk

To discuss how our different approach can help your business, Click2Call or complete our Enquiry Form and we’ll be in touch.